Welcome to Nonna and Oma’s online store! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We collect information in the following ways:

1.1. Personal Information When you make a purchase, we collect personal information such as:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely by our payment gateway provider)
  

1.2. Browsing Information We collect information about your visit to our website, including:

• IP address
• Browser type
• Pages visited
• Referring site
  

1.3. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders
• To communicate with you about your order, including shipping updates and customer support
• To improve our website and services
• To send promotional materials and updates, with your consent
• To comply with legal obligations
  

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering your orders. These third parties are obligated to protect your information and use it only for the purposes for which it was shared.

4. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your personal information, subject to certain legal exceptions
• Opt out of receiving marketing communications from us

To exercise these rights, please contact us at [email address].

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Nonna and Oma
Crossgates Mall
2nd level next to JC Penny & Artique
1 Crossgates Mall Road
Albany, NY 12203

Last Updated: September 2024